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    The large-scale unified contact center

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Everis

25 March 2021 by manuel@galadrim.fr

A world leader in cloud services and solutions, present in 17 countries in Europe, North America and Latin America.

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manuel@galadrim.fr
manuel@galadrim.fr

Improve the efficiency of interactions between a brand and its customers

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Your needs

  • Omnichannel contact center
  • Automation & AI
  • Agentic AI
  • Voice of the customer and e-reputation
  • Intelligent routing
  • Steering & Performance
  • Compliance, security & Cloud
  • CRM & API integrations
  • Omnichannel contact center
  • Automation & AI
  • Agentic AI
  • Voice of the customer and e-reputation
  • Intelligent routing
  • Steering & Performance
  • Compliance, security & Cloud
  • CRM & API integrations

Our offers

  • Essential: CCaaS for SMEs
  • Enterprise: CCaaS for large groups
  • CXaaS: Customized CCaaS
  • Service & Support
  • Training
  • Essential: CCaaS for SMEs
  • Enterprise: CCaaS for large groups
  • CXaaS: Customized CCaaS
  • Service & Support
  • Training

Use cases

  • Customer Service
  • Sales team
  • Operations & performance
  • IT & Architecture
  • Marketing & campaigns
  • Customer Service
  • Sales team
  • Operations & performance
  • IT & Architecture
  • Marketing & campaigns

Sectors

  • Banking
  • Insurance
  • Public sector
  • Banking
  • Insurance
  • Public sector

Resources

  • Success Stories
  • Guides & white papers
  • Events & webinars
  • Blogs
  • Podcasts
  • Customer experience glossary
  • CCaaS: Complete guide
  • Documentary database
  • Success Stories
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  • Customer experience glossary
  • CCaaS: Complete guide
  • Documentary database

About us

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